RESPONSIBLE PRACTICES
The Supergems Group has had the motto “Where Trust is a Tradition” for over 25 years. Our aim has always been to ensure that confidence in our products and services remains at the highest level. It enables smooth business operations, and ultimately defines the type of clients who work with us.
Supergems is committed to abiding to these principles. We strongly encourage our customers to do the same, in order to help maintain the integrity of our businesses, the industry, and the image of diamonds and diamond jewelry in the eyes of the most important person, the consumer.
We are committed to running our businesses in a manner that we will have a positive impact on the societies with which we engage directly and indirectly, and the environment, through:
Business Practices
· Buying and trading of diamonds from known origins which are part of the Kimberly Process only
· Avoiding buying and trading of diamonds in and from areas where knowledge of actual conflict and human suffering occurs
· The provision of proper working conditions (including health, safety, and well-being of workers)
· Ad h ering to international fair practices and regulatory frameworks relating to use of labor and employees in the workplace
Confidence & Trust
· Taking action to address concerns of the use of synthetic (lab created) diamonds and treated diamonds with the use of discussion and safeguards for consumer confidence. We are educating our customers in detection methods and safeguards used. In additional to technical skills, the highest professional and ethical standards will be required to ensure that consumer trust in diamonds is maintained.
· Full disclosure and assurance of natural diamonds used at each stage and at the jewelry level to maintain consumer confidence. The segregation of natural and non-natural diamonds and gemstones at the retail level is highly important to consumer confidence towards their image of diamonds.
For further information on how to align your business with Supergems Groups' Responsible Practices Programme, please write to responsiblepractices@supergemsgroup.com
Please use the links below to download the KYC form
 KYC FORM - INTERNATIONAL
KYC FORM - INDIA
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